The prices for the event are clearly visible on our website. Prices listed are inclusive of UK VAT (where VAT is applicable) at the prevailing rate, unless otherwise stated.
Prices may change at any time; but any changes will not affect already confirmed bookings where we have sent you a booking confirmation, except in cases of obvious error.
Payment for your booking must be made online with a credit or debit card. Credit and debit card payments made online through our website are processed by third party secure payment collection service. Our online payment processing is undertaken by Opayo SagePay, a leading secure internet payment service provider.
To successfully process your online booking, we will take your name, address and other details and then you will be transferred to a secure page to enter your credit or debit card details and finalise the payment process. SagePay will need to know certain information about you in order to process the payment for your booking and by making such a booking you hereby consent to the transfer by us to SagePay of such information.
All bookings & payments are final, and no refunds will be given for changes to bookings, cancellations of bookings, or for non-attendance. Upper management may decide to offer a discretionary refund for exceptional circumstances, on a case by case basis, and proof of such extenuating circumstance will be required if making such a claim.
By booking for our event, you confirm your understanding that airsoft is a fast-paced, hands-on practical game which is potentially dangerous and could result in injury or death. You understand all the risks involved in participating, combined with the inherent risks of being in a natural woodland environment, and you agree that you are electing to do so at your own risk. You accept full responsibility for your actions and personal safety whilst at our venue. You confirm that you do not have any pre-existing medical conditions or existing injuries that may be aggravated by participating in this event.
Ground Zero recommends full face protection to be warn at all times in game. We also recommend that suitable over-the-ankle boots that provide good grip be worn, as the terrain can be loose or slippery underfoot.
You warrant that you will not enter the airsoft game environment if you have been drinking alcohol.
Full site rules and safety information will be contained within your digital player pack, which must be downloaded from your account along with your ticket, and understood, before you book in. Everyone attending this event must learn and comply with the site rules at all times.
If participants are aged 17 or under, the booking must be completed by a parent or guardian, and by doing so such parent or guardian asserts permission for their child to participate, knowing the potential risks involved as stated above.
Ground Zero has a zero tolerance policy against cheating, and verbal or physical abuse. Failure to comply with these rules, and failure to conduct yourself in the spirit of the event will result in your removal from the game, and potentially the venue.
You warrant that any other person that you have also booked to participate in this event under this booking is also aware of our full terms and conditions, including this participant disclaimer, and that they have given their consent for you to proceed with the booking, on their behalf, on this basis.